🛡️ Player Protection First
Gambling is entertainment. At PKR788, we want every session to stay that way. This page gives you the full picture — the tools we provide, the warning signs to watch for, and the steps you can take if gambling ever stops feeling like fun. Adults 18+ only. Local laws in Pakistan may restrict gambling activity.
Every tool listed below is built into your PKR788 account dashboard — no support ticket required to activate them. These are your controls, and you can use them at any time.
Set a maximum deposit amount over a daily, weekly or monthly period. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately. Increases require a cooling-off period to protect against impulsive decisions made in the moment.
Define the maximum net loss you are comfortable with over a set time period. When your losses reach the threshold you have set, your account will not accept further bets until the period expires. This tool is particularly useful if you find your sessions running longer than intended on cricket or PSL markets.
Set a maximum duration for individual gambling sessions. When your session timer expires, you will be logged out automatically. You can also enable in-session reality-check notifications — pop-up reminders at intervals you choose that show time elapsed and net activity during your session.
If you need a short break without committing to a full exclusion, a cooling-off period locks your account for a defined period — from 24 hours up to several weeks. During a cooling-off, your account cannot be used for deposits, betting or casino play. The period cannot be shortened once activated.
Request a formal self-exclusion for a minimum period of six months, or permanently. During self-exclusion, your account is suspended, you cannot register a new account, and you will be removed from any active marketing communications. Self-exclusion requests are processed promptly and are irreversible for the duration selected.
Activate periodic on-screen notifications that display your session duration and net win/loss position at intervals you select. Reality checks interrupt the flow of play intentionally — giving you a moment of perspective to decide whether you want to continue, take a break or stop for the day.
Every responsible gambling tool at PKR788 is self-service. You do not need to raise a support ticket or speak to an agent to set a deposit limit or activate a cooling-off. The tools are in your account dashboard under the Responsible Gambling section — accessible from any device, including mobile.
For self-exclusion, you have two routes: use the self-service tool in your account dashboard, or email [email protected] with the subject line "Self-Exclusion Request". Our team will process the request promptly — typically within one hour during business hours.
Cap the total PKR amount you can deposit in any 24-hour period.
Set a maximum deposit total across a rolling 7-day window.
Control your monthly deposit ceiling — useful for long-term budgeting in PKR.
Stop play automatically when your net daily loss reaches your chosen threshold.
Limit the duration of a single continuous gambling session in hours and minutes.
Set pop-up reminder intervals (e.g., every 30 or 60 minutes) during active sessions.
Important: Increasing an existing limit or removing a restriction is subject to a mandatory waiting period before the change takes effect. This built-in delay is designed to prevent impulsive decisions — for example, chasing losses after a disappointing PSL match result. If you change your mind during the waiting period, you can cancel the increase before it activates.
Problem gambling does not always announce itself clearly. It can develop gradually — what starts as recreational betting on cricket or casino slots can shift into something that affects your finances, relationships and mental wellbeing before you recognise the pattern.
The following are recognised warning signs that gambling may have moved beyond entertainment. If you identify with several of these, we encourage you to use the responsible gambling tools available in your account, take a break, and consider reaching out for support.
No shame, no judgement: Problem gambling is a recognised condition that can affect anyone — regardless of income, education or background. Identifying it early gives you the best chance of regaining control. PKR788's responsible gambling tools are available to you right now, without any requirement to explain yourself.
Reflect honestly on the following questions. This is not a diagnostic tool — it is a moment of honest self-reflection. If you answer "yes" to three or more of these questions, we strongly recommend using our self-exclusion or cooling-off tools.
Self-exclusion is the most decisive tool available to you at PKR788. When you request a self-exclusion, your account is suspended for the period you select — and no request to shorten or reverse the exclusion will be acted upon during that period. This is intentional. The value of self-exclusion depends on it being firm.
You can choose from a temporary exclusion of a minimum of six months, or a permanent exclusion. Permanent exclusion closes your account with no option for reinstatement. In either case, your account balance will be withdrawn to your registered payment method following completion of any outstanding compliance requirements.
During self-exclusion, you will be removed from all PKR788 marketing communications, including bonus offers, promotional emails and re-engagement messages. If you receive any such communication during your exclusion period, please report it immediately to our support team.
Important: Self-exclusion at PKR788 applies only to this platform. If you are concerned about gambling across multiple platforms, we strongly encourage you to request self-exclusion from all operators you use and to contact a qualified support service for additional assistance.
Underage gambling is illegal and causes demonstrable harm. PKR788 takes the protection of minors seriously — age verification is not optional, it is mandatory. Every account is subject to KYC verification, and accounts found to belong to underage individuals are closed immediately with balances returned.
If you share devices with younger family members — children, younger siblings, or others under 18 — please take precautions to prevent them from accessing your PKR788 account. Practical steps include:
If gambling is causing distress, financial harm or relationship problems, professional help makes a difference. The following organisations provide guidance and support — all text-only references, no links to external sites.
GamCare is a leading UK-registered responsible gambling charity providing free information, advice and support for people affected by problem gambling. Their online resources, helpline and live chat service are internationally recognised. Text-only reference — please search for GamCare directly to find their contact details.
Gamblers Anonymous is an international fellowship of men and women who share their experience, strength and hope with each other in order to solve their common problem and help others recover. GA operates a 12-step programme and has groups in many countries. Text-only reference — search for Gamblers Anonymous to find meeting information and resources.
Our own support team is available in English and Urdu and is trained to handle responsible gambling requests with sensitivity and without judgement. For account suspension, self-exclusion, limit-setting assistance or simply a conversation about your gambling habits — contact us at [email protected]. Response times may vary but urgent requests are prioritised.
Pakistani context: While dedicated gambling-specific support services are less widespread in Pakistan than in some other markets, general mental health and counselling resources are available in major cities including Karachi, Lahore, Islamabad, Rawalpindi and Peshawar. If gambling is affecting your mental health, seeking support from a qualified counsellor or therapist is a positive and effective step. Your GP or a local health centre can be a good starting point.
If you are ready to return to the platform with clear limits in place, the PKR788 homepage has everything you need. If you need a break — even if you are not sure it is a problem yet — that is a completely valid reason to step away. Use the cooling-off tool. Log out. Take your time.